PEUGEOT SERVICE

PEUGEOT SERVICE PLAN

Our Service Plan is designed to provide our customers with peace of mind knowing that all routine services stipulated in the Peugeot Service Booklet will be attended to by an approved Peugeot Dealer, utilizing approved parts fitted by highly qualified Service Technicians.   The servicing of vehicles comprises of a certain number of systematic operations applicable to all Peugeot vehicles, at every service, by the authorised repairer.

Principle systematic operation for all vehicles includes:
  ● Checks in the vehicle, (hooter, parking brake)
  ● Checks underneath the vehicle including Safety checks (brakes and steering)
  ● Environmental checks (leaks from the circuits, gearbox etc.)
  ● Checks of tyres, headlamps and lights
  ● Diagnostics of ECU (where applicable)
  ● Change the engine oil
  ● Replace the oil filter and bleed the diesel fuel filter**
  ● Replace spark plugs**
  ● Replace coolant and brake fluid*
  ● Check the drive shafts
  ● Drain the differentials*
  ● Check valve clearance*
  ● Update the service indicator
  ● Use-by date for the temporary puncture repair kit (depending on the equipment)*

*Depending on model. **When applicable.

Warranty

Our warranty is an insurance policy,  that guarantees all parts and accessories supplied by Peugeot, and fitted at the time of the purchase of a new vehicle, to be free of defects in material or workmanship under normal use for the warranty period.
The contractual warranty period, of a new vehicle, starts from the first date of registration.
The warranty covers the cost of repair or replacement of Peugeot original and approved parts which are found to be defective.
It also covers consequential damage to the vehicle resulting from a principal defect.
It is up to the discretion of Peugeot SA, in consultation with the relevant Peugeot Dealership, to decide, after a technical validation, whether it is appropriate to repair or replace any faulty part.

Warranty Claim
Where the customer believes they have a potential claim, they must return to an authorised Peugeot Dealer. The authorised dealer will carry out a technical validation to confirm the claim.
If the part is replaced, the warranty on this part will be for the remaining contractual period from the original invoice date.

Exclusions:
The Parts and labour warranty does not apply to:
A repair done outside of the contractual period of the parts warranty.
Wearing parts, the replace of which is not the consequence of a failure and/or its environment but the result of normal wear and tear.
Damage as a result of driver abuse or negligence.
Tyres which are guaranteed directly by their respective manufacturers.
Damage caused by natural phenomena.
Please refer to the owner booklet for comprehensive information.

Duration of the warranty
Depending on the country. Please refer to your authorized Peugeot Dealer.

MOBILITY PROGRAMME / SOLUTION

Our Mobility Programme offers a hassle-free motoring solution. While your vehicle is under the Warranty contract. Should it be immobilised due to a part not delivered within 48 hours, you will be provided with an alternative vehicle until the part has been fitted and your car is back on the road. You can be confident that Peugeot will keep you mobile to continue with your daily activity. Peugeot keeps you on the move with our mobility program!

Terms and Conditions
  ● The vehicle must be under Warranty Plan
  ● The vehicle must be in an Authorised Peugeot Workshop
  ● The vehicle must be immobilised i.e. not able to be legally driven without the required part. The exception is, if the vehicle requires a safety or critical part. eg. an airbag.
  ● The part must be ordered by the dealer
  ● Vehicles out of Warranty  do not qualify for Mobility